SalyaniStore bring the latest queue management system for Hospital, Banking institution. Having an efficient hospital queue management system has now become a necessity at health care institutions especially when the patients visiting the facility are either in pain or frail health, making it difficult for them to queue for long periods of time until a medical practitioner is available to treat them. Our hospital queue management system helps manage a seamless flow of patients right from an initial entry point to check out. Also managing long queues during peak business hours has always been a huge problem for banks. Our queue management systems are specially designed for banks allowing them to reduce queue lengths and increase staff productivity and operational efficiency.
Key Features:
- System supports up to 32 services and 64 counters
- Supports multiple dispensers of various types (Switch based, Touch Screen KIOSK and mixed)
- Built in Digital Signage for Promotional videos, slides and multilingual text on TV based Master Displays.
- Token number displays for the counters
- Multilingual display and printing
- Multilingual Voice announcement
- Modular Server- browser Client based design on Windows OS.
- Nested and Multi service selection.
- Manual and Preconfigured multiservice forwarding.
- Detailed management reports and analytical data
- Graphical reports
- Delay alerts to Management
- Dynamic load distribution
- Central Monitoring System
- Easy data backup and restore
- Multiple provisions for priority customers
- Option of form based data collection against each token
- Facility to add remarks to each token. The remarks are visible to every successive operator to whom this token is forwarded. Next operator can add his own remarks.
- Reports of breaks taken by the operator
- Forward-back a token. An operator can forward-back a token to another service. On completion at forwarded service, the token is returned back to sender counter on priority.
- Facility to call by Case Number, name or mobile No.
- Facility to split services across several dispensers
- Facility to have time slot based multiple services for the same room
- Facility to have multiple token printing station spread across the network
- Facility to have separate Master Displays for each department
